560 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how the 560 platform collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority, and we are committed to handling your data responsibly.
Last updated: 2026. This policy applies to all users accessing the 560 platform via https://560.mx.
1. Information We Collect
When you register and use the 560 platform, we collect several categories of information to ensure our services run smoothly and securely. This information is divided into the following main types:
Account Information
- Full name, email address, and phone number provided during registration;
- Date of birth for minimum age verification;
- Passwords stored in encrypted form, unreadable by our staff;
- Any additional information submitted during the identity verification process.
Device & Browser Information
- Device type, operating system, and browser version in use;
- IP address and approximate location based on the network in use;
- Access log data including the time, date, and pages visited on the 560 platform.
Payment Information
All transactions on the 560 platform are processed in Malaysian Ringgit (MYR). We retain transaction records such as deposit amounts, withdrawals, and payment history. However, sensitive card details such as full credit or debit card numbers are not stored directly in our systems — this information is handled by registered payment providers that comply with industry security standards.
2. How We Use Your Information & Cookies
How We Use Your Information
The information collected is used solely for the following purposes:
- Verifying identity and managing user accounts;
- Processing deposits, withdrawals, and transactions in MYR securely;
- Detecting and preventing fraudulent activity, money laundering, or unlawful use of the platform;
- Improving the functionality and user experience of the 560 platform;
- Sending notifications related to your account, transactions, or important policy updates;
- Complying with legal requirements or directives from the relevant authorities.
Cookie & Tracking Usage
The 560 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are used to:
- Keeping your login session active so you don't have to sign in again every time you visit;
- Remembering your language preferences and display settings;
- Analysing platform usage patterns in aggregate for technical improvement purposes.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of the platform.
3. Data Storage, Security & Sharing
How We Store & Protect Your Data
Your personal information is stored on servers protected by multiple layers of security. 560 uses SSL (Secure Socket Layer) encryption for all data communication between your device and our servers, ensuring that your information cannot be intercepted by third parties during transmission.
Account passwords are stored using one-way hashing that cannot be decrypted, meaning even our staff cannot view your original password. Internal access to user data is strictly limited to personnel with a legitimate business need.
Sharing with Third Parties
560 does not sell or rent users' personal information to third parties for marketing purposes. Information may only be shared in the following limited circumstances:
- Payment service providers: to securely process transactions in MYR;
- Relevant authorities: if required by law, court order, or official investigation;
- Technical partners: who assist in operating the platform, and are bound by strict confidentiality agreements.
In all of the above cases, only the minimum information necessary for that purpose will be shared.
4. User Rights Over Personal Data
As a 560 platform user, you have certain rights regarding the personal information we hold about you. You may submit a request relating to any of the following rights by contacting our support team via email at [email protected]:
You have the right to request a copy of the personal information we hold about you. We will provide this within a reasonable timeframe upon identity verification.
If your information is inaccurate or out of date, you may request a correction. We will update your records once the appropriate verification has been carried out.
You may request the deletion of your account and personal data, subject to any legal record-keeping requirements that may prevent immediate removal.
5. Policy Changes & How to Contact Us
Changes to This Privacy Policy
560 reserves the right to update or modify this Privacy Policy at any time as required, whether due to changes in law, operational practices, or platform improvements. Users will be notified of any significant changes via in-platform notifications or their registered email address.
It is the user's responsibility to review this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates the current applicable version. Continued use of the 560 platform after any changes are published will be considered acceptance of the updated policy.
Contact Our Support Team
If you have any questions, concerns, or requests regarding this Privacy Policy or how 560 handles your personal data, please reach out to us via:
- Support email: [email protected]
- Via the in-platform support channel after logging in to your account
- Refer to the FAQs for answers to general enquiries
We are committed to responding to all privacy-related enquiries within a reasonable timeframe.